The SalesForce Pardot integration allows you to easily import your SalesForce Pardot lists into NeverBounce and send the validation results back to SalesForce Pardot.
To get started with this integration, login to your NeverBounce dashboard and click “Add List” on the right of your dashboard. This will open a modal window displaying a list of integrations on the left.
If you have not used this integration before:
Under “Add Integration” you will see a list of possible integrations. Scroll or use the search bar at the bottom to find the integration you are looking for. Click on the SalesForce Pardot integration and you will see fields to input your Pardot API Version and Pardot Business Unit ID. After entering the appropriate value, click on the “Connect Your Account” button to open a dialog window requesting Salesforce credentials you use to login into your Pardot account.
If you have already connected this integration:
Under “Current” you will see a list of the integrations you have connected. Click on the SalesForce Pardot integration to see a list of your lists.
Importing A List
Once logged in with your SalesForce Pardot credentials, after a few seconds you should see your SalesForce Pardot lists on the right. Select one and click “Import List” to begin importing your list. Once imported, the list can be analyzed and validated just like an uploaded list.
Sending the Results Back to SalesForce Pardot
Once you’ve completed validation, sending the results back to SalesForce Pardot is as easy as pressing “Export to SalesForce Pardot.” Clicking on “Export to SalesForce Pardot” will start the export process and the button will change to “Exported.” We’ll attempt to create a custom field named “neverBounceValidationResult” to store the NeverBounce validation result (valid, invalid, disposable, catchall, and unknown).
Once the results are exported to SalesForce Pardot, you can always Re-export your list. This can be done by clicking on ‘Exported’ button and selecting ‘Re-export’ option.
Disconnecting SalesForce Pardot
To disconnect SalesForce Pardot once you have it connected, click “Add List” from your dashboard. On the left you should see “SalesForce Pardot” listed under your current integrations. Hover over “SalesForce Pardot” until you see a red broken link icon to the right. Click on that icon and you will see disconnection instructions on the right.
You can reconnect your SalesForce Pardot account anytime by following the instructions above.
Where can I find my Pardot Business Unit ID?
From Marketing Setup, in the Quick Find box, enter Pardot, and then select Pardot Account Setup. Your business unit ID begins with "0Uv" and is 18 characters long. If you can't access Pardot Account Setup, ask your Salesforce Administrator to give you the Pardot Business Unit ID.
My import has been processing for a while, how long does it take?
Importing can take several minutes for a few thousand contacts and upwards of an hour for larger numbers of contacts.
I am unable to see updated results in my SalesForce Pardot account. What should I do?
Once the export process is complete, it takes a while for results to update under your SalesForce Pardot account. Unless you see an error message within your NeverBounce dashboard, we would recommend reaching out to the SalesForce Pardot support team.