ZoomInfo Status

All Systems Operational

About This Site

Welcome to the ZoomInfo status page. Here you will find real-time information about status of our services.

Sales Operational

Talent Operational

Marketing Operational

Operations Operational

ZoomInfo Enterprise API Operational

Enrich Operational

Ringlead Operational

Engage Operational

Chorus Operational

ZoomInfo Chat Operational

NeverBounce Operational

Comparably Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 16, 2024

No incidents reported today.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

Chorus - Call Processing Issues

Resolved - We have identified the issue and calls should now be processing in real-time. We will be monitoring the results closely.
Apr 12, 20:17 EDT

Investigating - We are currently investigating an issue impacting Chorus call processing. Customers may see calls showing in "Live" status and not accessible to view after the call has completed. All impacted calls were recorded and will be available once we have resolved this incident.

Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Apr 12, 20:01 EDT

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024

Support Chat Temporarily Unavailable

Resolved - This incident has been involved and the support chat feature is now up and running.
Apr 3, 12:49 EDT

Investigating - Our chat provider has indicated that they are currently experiencing a service outage. During this time, our support chat feature is unavailable and will show an error. If you need assistance, please email helpmenow@zoominfo.com. We will continue to post updates as we receive them from our vendor.
Apr 3, 11:09 EDT

Chorus- Call Recordings

Resolved - Our third party vendor service has been fully restored. With this, the Chorus platform should now be functioning as expected and previously recorded calls should now be accessible. Thank you again for your patience as our teams worked to resolve this issue.
Apr 3, 09:38 EDT

Update - Our Engineering team is actively working on a resolution to this issue in partnership with our third party vendor. Some calls that were recorded prior to today may not be accessible on the platform during this time. However, any meetings that were recorded today after the outage was identified should be accessible on the platform. No data loss should occur with this issue. Thank you again for your patience as we work to resolve this issue.
Apr 3, 09:01 EDT

Investigating - Our Engineering team is aware of an issue that is impacting users from accessing previously recorded meetings. Our Engineering team has identified that this issue is related to a third party vendor service; we are working on a resolution to this issue actively and will provide updates as we have them. Thank you for your patience as we work to resolve this issue.
Apr 3, 08:25 EDT

Apr 2, 2024

No incidents reported.