How does pricing and billing work?

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How Credits Work

1 Credit = 1 Email Verification

Credits can be used:

  • Via List Upload in Dashboard (Clean)
  • Through the API
  • One at a time via your Dashboard (Verify)

Benefits of Purchasing Credits in Bulk

Another option NeverBounce offers is to purchase credits in bulk at a discounted price.

This is useful, for example, if you know you’re going to be validating 10 lists of 5,000 emails each. Instead of purchasing 10 groups of 5,000 credits, for a total of $400.00, you could purchase a bulk package of 50,000 credits for $250.00, saving $150.00. That's 37% off!

To do so, go to your dashboard and click the button labeled "Bulk Credits." Select the number of credits you're looking to purchase. If you don't see the number of credits you're looking for, please let us know and we can assist you with your purchase.

Accepted Payment Types

We accept:

  • Visa
  • MasterCard
  • American Express
  • Discover

Free Credit Usage Explained

Upon registration, every user of NeverBounce receives 1,000 credits for free. These credits can be used for Clean and Verify, as well as through the API. If you plan on using the free credits for the API:

  • By default, accounts without a default payment method are subject to rate limiting and restricted access to the bulk API endpoint.
  • Add a default payment method to your account to ensure uninterrupted service, non-rate limited API Access, Bulk API access.

What happens after my 1,000 credits are used?

  1. Yes, I have a default payment method.
    Any usage above 1,000 verifications will be charged to your default payment method based on the normal pricing structure found here, https://neverbounce.com/pricing/ – As an example, if you use 1,150 verifications exceeding your free usage by 150 verifications, you will be charged 150 verifications ($1.20) of overage at our standard rate.
  2. No, I don’t have a default payment method.
    The API will respond with an error to add a default payment method to continue using the API when the 1,000 verification threshold is reached. Please note that it is advised to add your card to ensure service continues as normal.

How do I add a default payment method?

When adding a credit card you can check “Set as default payment method.” You can change your default payment method in the billing settings.

Sync Pricing

NeverBounce’s Sync product will cleanse your email data automatically on a daily basis to ensure accurate data all the time. View Pricing Plans

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Free List Analysis & Free Test Credits