The VerticalResponse integration allows you to easily import your VerticalResponse lists into NeverBounce and send the validation results back to VerticalResponse.

Getting Started

To get started with this integration, login to your NeverBounce dashboard and select “Import from VerticalResponse” from the “Add List” dropdown. This will open a dialog and attempt to connect to your VerticalResponse account. If you haven’t connected your account yet, a login screen will open in a new window. After logging in with your VerticalResponse credentials, the window will close and NeverBounce will connect to your VerticalResponse account. After a few seconds you should see your VerticalResponse lists. Select one and click ‘Import’ to begin importing your list. Once imported the list can be analyzed and validated just like an uploaded list.

Sending the results to VerticalResponse

Once you’ve completed validation, sending the results back to VerticalResponse is as easy as pressing ‘Export’. If this is your first time exporting results to VerticalResponse, we’ll attempt to create two custom fields to store the result (neverBounceValidationResult) and date of validation (neverBounceValidationDate) for the record.

In the event you don’t have two custom field slots available, you’ll receive an error informing you. If this happens you’ll need to free up two custom field slots and try again.


My import has been processing for a while, how long does it take? Why isn’t there a progress bar?

Importing can take several minutes for a few thousand contacts and upwards of an hour for larger numbers of contacts. Unfortuntly we are unable to provide a progress indicator as we are unable to retrieve the total number of contacts in a list until importing is completed.

I’m getting the following message while exporting: “You have exceeded the number of contacts you are entitled to by XX. Upgrade or reduce your list size to create more contacts." What does this mean?

Due to the way exporting results back to VerticalResponse, you’ll need to have enough space for the records as if they’re brand new records. If this happens, you can download the results instead of exporting and manually upload the file into your VerticalResponse dashboard.