What does “verifying” an email address do?Anchor

Verifying an email address with NeverBounce will accurately determine whether or not an email account is active and receiving mail.

What does the verification process include?Anchor

Our proprietary 12 step verification process checks each email up to 75 times from different locations around the globe. We utilize, MX, DNS, SMTP, SOCIAL, and additional private technologies in determining validity of addresses. NeverBounce offers free de-duplication and bad syntax removal prior to providing a total cost for your job.

What are the benefits of Email Verification?Anchor

Email verification ensures you are capturing and or sending to email contacts that are valid and will not result in a bounce. There are many applications for email verification, ranging from verifying emails at the point of entry via API, to cleaning and maintaining database health over time. Some of the most common benefits of verification are as follows:

  • Increase inbox delivery and stay out of spam boxes
  • Adhere to bounce rate policies set forth by all major Email Service Providers (keep from getting banned)
  • Maintain/achieve a higher sender reputation
  • Maintain IP address health for continued email campaign success
  • Regulatory cleaning of company data
  • Reach your customers

Accepted File TypesAnchor

Currently we accept Comma Separated Values (CSV)

If you need assistance formatting your file into a CSV, please visit this link or reach out to our support team.

Does NeverBounce Send Email?Anchor

No, NeverBounce does not send email on behalf of its customers nor will we ever send an email to the record being validated.

What is your turn-around time?Anchor

Depending on the types of emails in your list, we process 10,000 emails in between 2 and 10 minutes. An average 100,000 email job is completed in 45 minutes.

How is NeverBounce different than XYZ?Anchor

Higher Accuracy, Lower Pricing, & Faster Turn-around. As a former marketing agency we set out to build a better product that more businesses could afford. We are passionate about deliverability and welcome you to test our platform to see the difference. Shoot us an email for a free test!

Will I get an invoice for our accounting dept?Anchor

Yes, our billing system archives all of your invoices in PDF format for later use and emails you a copy as well. Optionally, you may change the billing information for your invoices at any time for accounting purposes.

Do you handle International, B2B, and B2C emails?Anchor

Yes, NeverBounce processes emails from all over the world, consumer & business addresses alike with high accuracy. This includes verification for all major ESP’s including but not limited to Yahoo, Gmail, Hotmail, AOL, etc.

What if I have information in other columns?Anchor

Not a problem. We simply require that all of your emails are in one column , you can have as much extra data as you would like. After cleaning, all of your data will remain in the exact same format as when you uploaded your list.

Do you store or share my data?Anchor

Your data is always yours and will never be shared. We will archive your data in your dashboard for your convenience, however you may delete your data permanently at any time. We go to great lengths to secure all user data and utilize enterprise security standards.

How do I send my data to NeverBounce?Anchor

You may securely upload your data directly from your dashboard after signing up for an account. Optionally, you may also supply data via FTP or API (one email at a time or in bulk).